Licensing FAQ

  • How can I get help with specific licensing questions?

    You can call (+30) 2310-473374, Monday through Friday, 9:00 A.M.–6:00 P.M. EEST to speak directly to a team member.

 

  • What am I paying for when buying a license key?

    When you purchase a license key, you receive free updates for the product from the date of purchase until a major version update. If you choose not to renew, you can continue using the last version you obtained or are eligible to use.

 

  • Is your license on a per-user basis?

    Yes. Each user who uses our software must obtain a license. With this license, the user can install on a primary machine and a portable/laptop.

 

  • Can I install the product on 2 machines (I'm running a desktop in the office, have a laptop and a home desktop)?

    No.

 

  • Can I continue to use the products contained within a subscription if the subscription expires and I choose not to renew?

    Yes. You can continue to use software which you have licensed and paid for...as long as you require. When a subscription expires, it simply means that you will no longer be issued any software updates or new software releases.